privacy policy

The Afrah app management respects your privacy and is concerned about protecting your personal data. This policy aims to explain how we collect, use, and protect your information when you use the app. First: Information We Collect When you use the Afrah app, we may collect the following information: Registration information: such as name, mobile number, and e-mail. Geolocation information: to provide services based on your current location (with your consent). Usage information: such as the type of services you search for, the reservations you make, and reviews. Device information: such as your device type, operating system, IP address, and other technical data. Second: How We Use Information We use the information collected to: Improve your in-app experience. Show the nearest service providers based on your geographic location. Facilitate the booking process and communication between you and service providers. Send notifications related to bookings and offers. Develop and improve the performance of the app and its services. Third: Data Protection We are committed to taking all technical and organizational measures to protect your personal data from unauthorized access, modification, disclosure, or destruction. Fourth: Information Sharing We do not sell or rent your data to any third party. We may share some data only with service providers upon booking, to confirm the request and provide the service. We may share non-personal statistical usage data for performance improvement purposes. Fifth: Geolocation Permission We request permission to access your location only to provide better service by displaying the nearest service providers. You have the right to refuse this permission, but some features may not function properly. Sixth: User Rights The user has the right to: Request the modification or deletion of their personal data. Unsubscribe from messages and notifications. Control access permissions, such as geolocation, through your phone settings. Seventh: Amendments to the Privacy Policy We reserve the right to amend this policy at any time. Users will be notified of any material changes via the app or email. Eighth: Contact Us For any inquiries or complaints regarding privacy, you can contact our support team via email or the in-app contact form. By using the Afrah app, you agree to this Privacy Policy.